Efficient Case and Complaint Management – Centralized tools to track and resolve complaints submitted by citizens.

Streamline Government Tendering and e-Procurement – XHUMAsimplifies the procurement process by enabling ministries to manage supplier registration, create and publish RFPs and EOIs, and evaluate tender responses—all in one secure platform.

Streamline Government Service Delivery with Contact Centres – XHUMA supports centralized and decentralized contact centers, ensuring citizens can access services from multiple ministries through a single point of contact

Enhance Public Service Skills with Performance Management – XHUMA allows public service employees to register for relevant courses and programs, while tracking and assessing their continuous development through CPD credits.

Facilitate Secure InterAgency Collaboration – XHUMA enables multiple agencies under a parent ministry to collaborate efficiently, while maintaining data integrity and secure identity management.

Secure and Seamless Government Online Payments – XHUMA enables citizens to securely pay for government services, fees, and fines online with multiple payment options, while ensuring complete transaction tracking and transparency.